Shipping policy
Last updated: October 6, 2026
Free shipping on every US order
Shipping is free on every order, with no minimum.
Where we ship
We ship to all 50 US states and Washington, D.C. We can't ship to APO/FPO/DPO military addresses, US territories (such as Puerto Rico or Guam), or outside the United States right now.
How long it takes
- Processing: 1–3 business days after you order.
- Delivery: most orders arrive 10–15 days after they ship.
Your order ships from our fulfillment partner's warehouse overseas. That is why delivery takes longer than at stores that ship from inside the US, and it is how we keep the price low and shipping free.
Tracking
We email you a tracking number when your order ships. It can take a few days before the tracking page shows the first update.
More than one pair
If you order more than one pair, your bags may arrive in separate packages on different days. Each package has its own tracking number.
No extra fees at delivery
The price you pay at checkout is the full price. You should never be asked to pay anything when your package arrives. If a carrier ever asks you for a fee, contact us and we will cover it.
Delays
If we can't ship your order within the time shown here, we will email you with a new date. You can then cancel for a full refund if you prefer.
Check your address
Please check your shipping address at checkout. If you spot a mistake, contact us within 12 hours so we can fix it before your order ships.
Lost or late packages
If your tracking shows no movement for 10 days, or your order has not arrived 30 days after it shipped, we will reship it for free or refund you in full. See our Refund policy.
Questions
Email support@washpair.com or use our Contact page. We reply within 1 business day.